Welcome to Red Rock Information Security
2008 April 10: New Features Released for RedRock’s Network Attached Backup Systems
To improve capibilities, increase flexibility and decrease recovery time in the event of a disaster, we have released a service pack for the 2007 NAB models and Backup Server Agents. In this Service Pack release we have…
- Added the ability to copy or synchronize the backup files to an external USB Drive
- Improved provisioning and reprovisioning making it quicker and easier to provision the NAB and Server machines.
- Added the option to enable/disable chain verifications on the backups.
- Added the New virtualization process that virtualizes a server within minutes by booting the virtual machine from the backup files.
- Added NAB Tools that allow you to easily control/pause your offsite transfers, clean up orphaned data and the ability to receive support from our BDR (Business Disaster Recovery) Team via ITRescue.
Contact a RedRock BDR Specialist at 616-534-1500 to discover how your organization can eliminate the risks and administrative overhead associated with back-up tapes and benefit from a RedRock Network Attached Backup system.
2008 Feb 19: Evaluate Your Providers (Questions to Ask of Prospective Service Providers)
What is this ‘managed services’ stuff you keep hearing about? Why would you care? Does having a predictable, consistent budget sound good? How about the ability to call and get IT problems solved without worrying about an hourly charge? Need to keep regulators and examiners happy? How about a board of directors? Feel like worrying about business and not all that IT stuff? When you do (and you will) get involved with evaluating Managed Service Providers (MSP), make sure to get answers. Not sales fluff. A few items to be aware of during your evaluation;
- Look for independence. Use firms who are not tied to a mothership, allowing for a true third party management. Do you really want to hire a fox to watch the henhouse?
- Get concrete information on staff experience (ask for bio’s). It doesn’t make much sense to hire an MSP with staff less experienced than your own.
- Obtain proof of certifications. If you’re evaluating a business to manage your security, look for CISSP (the Gold Standard) certified staff who are involved in the daily monitoring of your IT infrastructure. Do not settle for less and do not let prospective MSPs tell you ‘it doesn’t really matter that much’ or ‘we have x years experience’. Nonsense. Move on if the certs aren’t there (CISSP certification requires proof of experience, just to sit for the exam).
- Find out about the back-end infrastructure and solutions offered which you can ‘grow into’ such as disk-based-backup, remote connectivity solutions, VPN, telecom partnerships (look for a variety of vendor relationships…it’s about choices).
- Review SLAs, contracts, does the MSP offer policies, procedures and standards?
- Find out how you’re going to get reports. Look for MSPs offering online portals, giving you access to a trouble ticket system, system reports, invoices and a knowledgebase.
- What else does the MSP do? Consulting, network integration, network design, security auditing? Is the MSP in touch with current but proven technology without selling the bleeding edge? Keeping on top of regulatory trends?
The world of I.T. at times can be very confusing. Call today for a free, no-strings-attached consultation to review your organization’s options and cut through the clutter.
2008 Feb 02: New Network Attached Backup Options
Network Attached Backup (NAB) options have changed. RedRock now offers the NAB in three configurations to assist with meeting any organization’s data backup needs. The base NAB has been expanded to 500 Gb, the Advanced NAB is now a 2U rack-mount, RAID 10 server and new to the lineup is the 2U Xtreme NAB, with 2 full terabytes of data storage in RAID 10. In addition, with the Advanced and Xtreme models, we can virtualize a failed server in about 15 minutes. Yes, you read that correctly…15 minutes. Let us know if you find another solution provider offers a business continuity and disaster recovery solution even close to this. And best of all, it’s regulatory compliant, the data is AES-256 bit encrypted, even during storage on the NAB. And if you’d like, you can be the only one holding the encryption keys. Imagine, no more tapes, no more complicated contracts with couriers, no risk of losing data and dealing with the embarrassment and loss of reputation. Find out why organizations can’t wait to get rid of tape. Read more…
2007 November 06: Disk-To-Disk Backup Offering
We are excited to announce a revolutionary new backup and disaster recovery system. The NAB (Network Attached Backup) product allows for complete system backups of any Windows Server including bare-metal recovery and off-site storage at two separate data centers. In addition, a failed server can be virtualized on the NAB appliance, providing for a comprehensive disaster recovery solution. In addition, all off-site data is completely AES-256 bit encrypted during transmission and storage. Read more…
2007 October 01: RedRock’s Secure Data Center Online
Our robust datacenter provides RedRock Information Security and our customers with carrier-grade redundant power, cooling and fire suppression for hosted 
systems. Our datacenter resides on a metro fiber ring, allowing for continuous availability in the event of a fiber cut. Datacenter and hosted systems security includes 24×7x365 live-person monitoring, controlled, pre-approved and screened access, locked cages and hardened server operating systems. Contact us at 616-534-1500 to learn how you can leverage our investment for your business today.
2007 September 26: Competitive Options
RedRock is now offering competitive pricing on equipment and recurring services. If you’re currently reviewing managed service/security providers, please give us a call for special pricing or to discuss your options.
2007 September 24: We’ve Moved!
Our new office is located at:
401 Hall St SW, Suite 225
Grand Rapids, MI 49503
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Welcome to Red Rock Information Security LLC. Our staff is CISSP certified and we’re a certified Microsoft Small Business Specialist.
Our partnerships include high-value, best of breed vendors who consistently deliver quality solutions at competitive pricing.
Please browse the links to the right to learn more about our services and solutions.