While extremely useful, there are plenty of potential frustrations when using technology for your business. From extended downtime from broken technology to hackers trying to steal your data to tools that don’t really fit the specific needs of your business: managing a lot of technology can be difficult. In this blog, we are set to discuss three things you should focus on to get out in front of potential technology problems.
Choose the Right Tools
This can extend to hardware, but let’s focus on software for the time being. There are quite literally dozens of different applications to choose from for all different parts of your business. This can make it a little difficult to know exactly what to look for in the applications you ultimately will roll out for your employees. It is crucial that you choose the right software, and the right type of deployment, for your business’ specific needs.
The thing that makes choosing software difficult is that there is no clear pathway to a rapid ROI based on the marketing materials put forth by the developers. Every piece of software developed for business use will claim to make your business more efficient, effective, and extensively better. Unfortunately, this isn’t always the case and a business can waste a lot of money on software that doesn’t do what it needs it to do.
The key to finding the right software (and the right deployment method) for your business is to look at what needs to be done. What are your pain points? Can you find organizations that have similar pain points? This will help you identify whether or not the software you plan on rolling out will actually set you up for a solid return, or just months of headaches before you spend more money moving off of that platform.
Patch and Update Systems
I don’t know how many times in our initial assessment with a prospective client that we’ve found blatant vulnerabilities in their computing systems because their software is not patched and updated. Remember, these systems run your business and with so much data being pushed through them, they need to have the proper security patches and updates in place so as to not become a major problem.
Nowadays, zero-day threats are pretty commonplace. That’s scary enough. By utilizing software that hasn’t been updated regularly you are just opening up your business to attack. A data breach is a complete nightmare for any organization, but if you are an SMB, it could be a situation that you can’t rebound from. Besides, a lot of times you may get some useful new features by updating away from old versions of software. Keeping software updated is a win-win.
Get Knowledge from Professionals
IT can be confusing. It is not only difficult to completely manage, but it can also be a giant headache if it isn’t deployed correctly. That’s why it is essential to get the proper perspective when looking to set up new technology, or just get the right technology for your business’ needs. Unfortunately, many SMBs simply don’t have the resources to have the in-house expertise needed to properly deploy the technology, maintain it, and manage all the things that go into keeping it running effectively.
At RedRock Information Security, our knowledgeable technicians have years of expertise, training, and experience integrating new technology into a business, effectively managing it, and keeping it maintained. If you would like to pick our experts’ brains about your business’ technology, give us a call at (616) 534-1500.
Information Technology Aligned With Your Business Goals?
RedRock is a complete IT services & IT support company working with organizations in Michigan.
RedRock offers a full range of compliance-focused IT services including help desk, server and network management, perimeter and endpoint security, and associated hardware and software. What makes us unique is how we bake security into everything we do. We are regulated by the FDIC, NCUA, and DIFS. We undergo regular exams and audits by 3rd party assessors. This oversight offers our customers the peace of mind that multiple entities look at our products, policies, procedures, financials, etc.
